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New York City Transit

The wheelchair accessibility entrance on a Staten Island-bound express bus traveling through Lower Manhattan. Nov. 16, 2023.
Posted inAccessibility

Express Bus Lift Problems Leave Wheelchair s Stuck

Nov. 20, 2023, 5:00 a.m.Nov. 17, 2023, 4:20 p.m.
From bus operators who don’t know what they’re doing to mechanical breakdowns, people with disabilities who spoke to THE CITY said they try to avoid the longer distance coaches.
An old R46 W train pulls into Whitehall Station.
Posted inMTA

4/5/6 Beats A/C/E: Lettered Subway Lines Hit Reliability Dip

Nov. 14, 2023, 5:00 a.m.Nov. 14, 2023, 8:13 a.m.
Numbered trains are faring far better than their alphabetical counterparts in a key metric the MTA uses to measure durability.
An MTA conductor checks the doors before their train leaves the station.
Posted inMTA

Crew Shortages Slowing Subway Service — With Workers Pinning Blame on Assaults

Oct. 5, 2023, 5:00 a.m.Oct. 12, 2023, 8:07 a.m.
Train operators and union leaders say engers taking anger out on transit staff is adding to delays. But MTA officials insist the system is doing better than ever.
Posted inWeather

State Comptroller Report Faults MTA for Lack of Climate Change Plans

Oct. 2, 2023, 5:03 p.m.Oct. 2, 2023, 5:08 p.m.
On Friday morning, historic rains doused New York City and crippled the subway system. That afternoon, a little-noticed 39-page audit called on transit officials to do better.
Posted inBuses

Transit Chief’s Bronx Jeer as City Hall Nixes Fordham Road Revamp

Sept. 22, 2023, 5:42 p.m.March 14, 2024, 3:31 p.m.
The Adams istration killed the plan to create bus-only lanes along one of the city’s slowest mass-transit thoroughfares in the face of local business and political opposition.
Posted inAccessibility

Mobility-Impaired New Yorkers Blast MTA’s Proposed Changes to E-Hail Program

June 26, 2023, 3:33 p.m.June 26, 2023, 3:33 p.m.
While increasing the number of participants, the agency plans to raise costs and cap subsidies: “It very much feels like I’m being punished for using paratransit,” one commuter testified.
Posted inAccessibility

MTA Expands Paratransit E-Hail Pilot, But Boosts Price and Caps Number of Rides

June 22, 2023, 7:47 p.m.June 22, 2023, 7:47 p.m.
Access-A-Ride s enjoy the freedom that e-hailing an accessible vehicle brings, but the pilot program’s budget can accommodate only a fraction of those interested.
Posted inTransit

MTA Gets Rolling on Hunt for Pee-Sniffing Tech for Subway Elevators

May 10, 2023, 1:20 p.m.May 10, 2023, 12:30 p.m.
The agency says it’s borrowing “good ideas” from transit systems around the country — but some of them have already gone in a different direction.
Posted inSubway

Working on Broken Glass: Shattered Screens Everywhere Belie Official MTA Stats

April 18, 2023, 5:00 a.m.April 17, 2023, 6:20 p.m.
Cracked windows and LCD displays are the number two vandalism issue underground after graffiti, but the agency is mum on costs and its data doesn’t seem to reflect what New Yorkers are seeing around them.
Posted inMTA

Kin of MTA Workers Who Died of COVID Facing End of Line for Health Benefits

March 16, 2023, 5:10 a.m.March 15, 2023, 10:13 p.m.
Three years of extended health insurance were included in a benefit package for families of MTA employees who died from COVID — but the insurance is set to end next month.

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